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bhaskar
PostPosted: Thu Jan 09, 2003 6:16 pm 
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Joined: Tue Nov 27, 2001 3:26 pm
Posts: 2254
Location: Birmingham
I just placed an order from here, was wondering if any of you had ordered, and roughly how long the order takes to get to the UK?
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shuman
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PostPosted: Thu Jan 09, 2003 6:36 pm 
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Joined: Wed Dec 05, 2001 9:07 pm
Posts: 1114
eh bhai shuno..

how much was the shipping to UK? i am thinking to getting a VCD from them. and what did you get, meaning what is worth getting from them?
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bhaskar
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PostPosted: Thu Jan 09, 2003 6:46 pm 
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Joined: Tue Nov 27, 2001 3:26 pm
Posts: 2254
Location: Birmingham
I got a lot of movies from the 80s - stuff I grew up with, but not necessarily that good - that haven't had a good dvd release. Examples are Ghar Sansar, Waqt Ki Awaz, Vardi. In total I ordered nine vcds - but the shipping was pathetic - it came to Rs 1200. I went along with it because the cost of the VCDs comes to about £4 each, which is reasonable.

What are you thinking of ordering? Their site layout isn't very good - after searching, I found a couple of new movies,. like Makdee and Karz, but no new movie section overall.
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shuman
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PostPosted: Thu Jan 09, 2003 7:02 pm 
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Joined: Wed Dec 05, 2001 9:07 pm
Posts: 1114
thinking of getting Namkeen VCD..

karon weg salara tto ordek e rakhey nai... Running time on WEG's Namkeen is only 112 minutes where the movie is about 3 hours. and you are getting 'ghar sansar'.. is video sound print that bad that you want to stick with ultra vcd print..

i guess VCDs doesn't come with subtitles, or does it :oh:
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bhaskar
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PostPosted: Thu Jan 09, 2003 7:19 pm 
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Location: Birmingham
I'm assuming that the GS print will be bad......
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bjv
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PostPosted: Thu Jan 09, 2003 9:46 pm 
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Joined: Wed Dec 05, 2001 6:00 pm
Posts: 64
Is the web site accessible right now ? I tried going there. But it took me to some AIMCO web page.
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Minesh
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PostPosted: Fri Jan 10, 2003 9:55 am 
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Joined: Mon Dec 03, 2001 4:13 pm
Posts: 201
IMO the Vcd's I bought when I was in India are of bad quality and the freeze. They are not worth it. I think I have one by Ultra I will check ( if I haven't thrown it away ).
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bhaskar
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PostPosted: Fri Jan 10, 2003 10:14 am 
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Joined: Tue Nov 27, 2001 3:26 pm
Posts: 2254
Location: Birmingham
Minesh wrote:
IMO the Vcd's I bought when I was in India are of bad quality and the freeze. They are not worth it. I think I have one by Ultra I will check ( if I haven't thrown it away ).

Arre yaar, shub shub bolo!!!

I've got some VCDs from India as well, but I haven't had any problems with them. I guess it's pretty hit and miss, like Hindi DVDs.
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bjv
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PostPosted: Fri Jan 10, 2003 5:28 pm 
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Joined: Wed Dec 05, 2001 6:00 pm
Posts: 64
bhaskar,
I need some help regarding ordering from them. I tried placing an order yesterday. I reached upto the page where trasecute (independent secured ordering services) page pops up. I did not know what to click from there. So I just closed the page thinking that my order has gone through. But it doesn't look like the order went through. When I tried to check order status, at the login screen, after my login, i am left staring at a blank page (what a horribly designed web site). I emailed them regarding my concerns and wanted them to verify that my order went through. But as expected, no word from them.
On top of it, I had tried ordering more than once and put items in my cart but backed out just when they asked to enter credit card info. I recevied an email with topic description as Pre-Online Order and it listed all the items I had put in cart along with the price.
Frankly speaking I don't know what's going on. To expect decent customer service would be too much I guess.

BJV
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bhaskar
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PostPosted: Fri Jan 10, 2003 5:50 pm 
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Joined: Tue Nov 27, 2001 3:26 pm
Posts: 2254
Location: Birmingham
bjv wrote:
bhaskar,
I need some help regarding ordering from them. I tried placing an order yesterday. I reached upto the page where trasecute (independent secured ordering services) page pops up. I did not know what to click from there. So I just closed the page thinking that my order has gone through. But it doesn't look like the order went through. When I tried to check order status, at the login screen, after my login, i am left staring at a blank page (what a horribly designed web site). I emailed them regarding my concerns and wanted them to verify that my order went through. But as expected, no word from them.
On top of it, I had tried ordering more than once and put items in my cart but backed out just when they asked to enter credit card info. I recevied an email with topic description as Pre-Online Order and it listed all the items I had put in cart along with the price.
Frankly speaking I don't know what's going on. To expect decent customer service would be too much I guess.

BJV

I agree that they're website is horrible - I can't figure a lot out about it. I'm not too sure about your problem - I had continue prompts all throughout the shopping process. One thing that I found really strange is the pre-online order e-mail. I got that before entering my card details, and after entering them, got the same e-mail again, this time called post online ordering!!!

I've e-mailed them about my order as well, I guess the best thing to do is wait for another couple of days.

Sorry I wasn't much help!!
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bjv
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PostPosted: Thu Jan 16, 2003 10:39 pm 
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Joined: Wed Dec 05, 2001 6:00 pm
Posts: 64
Bhaskar,
Just wondering did you get a reply from them or your order from them coz I never got any reply from them. Makes me determined not to deal with them.
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bhaskar
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PostPosted: Fri Jan 17, 2003 9:18 am 
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Joined: Tue Nov 27, 2001 3:26 pm
Posts: 2254
Location: Birmingham
I got a reply from them - it said that they need 4-5 days to get the DVDs, and 10-12 days to ship to the UK. Have just e-mailed them again asking when it'll be shipped, will let you know if I got a response.
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bjv
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PostPosted: Fri Jan 17, 2003 5:23 pm 
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Joined: Wed Dec 05, 2001 6:00 pm
Posts: 64
Do you have their email address or did you use their contact us feature like I did to no success ?
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bhaskar
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PostPosted: Fri Jan 17, 2003 5:35 pm 
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Joined: Tue Nov 27, 2001 3:26 pm
Posts: 2254
Location: Birmingham
I replied to the mail they sent after I placed my order. The address I've been using is mailto:ultra@ultraindia.com. They also replied to my second mail, so maybe you should try that, see if you have any luck.
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bjv
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PostPosted: Fri Jan 17, 2003 8:14 pm 
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Joined: Wed Dec 05, 2001 6:00 pm
Posts: 64
Thanks Bhaskar. I just emailed them on this address. Lets see if they reply.
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