the actual site seems to work fine but it is not letting me place a order. I was trying to order 4 dvd's together & as soon as i process it after entering my credit card details it comes up with a error message & tells me to try after 5 minutes, tried it nearly 4 - 5 times & have given up now.

did anyone else have any similar problems in the past? let me know..thanks!

Damn! my credit card has been debited for over $200 just for 1 order & like i mentioned in my last post, there was no confirmation of my reciept number or order number by indiaweekly. either i have done something wrong or indiaweekly is screwed up. this never happened to me before when i placed my last order a week ago.

I want my money back!!



Edited By Khiladi on May 12 2002 at 09:13

Why did you order from IndianWeekly?!?! They are con artists they steal your money! Let us know how your situation ends up. Did you try emailing customer service? :nervous:

here is the reply from customer service at indiaweekly, as long as they refund my money for the 2 extra times they charged my credit card then i dont mind. but charging a credit card 3 times is not good enough for a reputed site like indiaweekly.


Hi,

Thank You for placing your order with IndiaWeekly.

We are sorry that due to technical difficulties your CC got charged three
times.
We have received your order Invoice Number ***** & are processing it, all
other have been voided.

If you have any further questions, please feel free to respond to this
email.

Thanks,
Rani
IndiaWeekly Customer Service Rep

When Indiaweekly charges your credit card they are only blocking the funds, there is no transfer of funds. So your CC was blocked 3 times and when Indiaweekly voided the transaction, the block was released. So I think in this case you will not get refund as no money was transferred out of your account.

For those interested in details - It is not Indiaweeky which handles the CC charges, they are actually done by another company InfoSpace, Inc. (NASDAQ: INSP) through their website authorizenet.com. According to their website in last quarter they processed more than $1.3 Billion in transactions[url=http://www.businesswire.com/cgi-bin/cnn-storydisplay.cgi?story=/www/bw/webbox/bw.042402/221140424.htm&textcolor=%23000000&linkcolor=31639C&vlinkcolor=purple⪯=0&strip=1&nohrule=1¬imestamp=1&noeditor=0&nocontact=0&nobackground=1&story_textcolor=%23000000&headlinecolor=31639C&story_linkcolor=31639C&header=%2Fwww%2Fbw%2Finsp%2Fheader-ep.shtml&footer=%2Fwww%2Fbw%2Finsp%2Ffooter-ep.shtml&bgcolor=%23343399]Got this link from their website![/url]. The problem Khiladi faced must have been some kind of software glitch at authorizenet.com website. It seems to be working fine now.

Satya

well thanks for clearing that up Satya, i was concerned because my funds on my cc were blocked & it showed more than $200 bucks missing. i haven't had any previous problems with IW but it was suprising when this happened.