All of you guys -- thx and good job! (Someone PM me where I can get a copy of the "complete version.")
I wrote to Yash Raj (holding them accountable for piracy) and below is an excerpt from the communication:
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-----Original Message-----
From: Yash Raj Films Helpdesk
Subject: <<Regarding missing scenes in REFUGEE DVD>>
Dear Mr. Singh,
This is regarding your online order with
http://www.yashrajfilms.com, a copy of
which is reproduced below at the end of this email. Although we
understand ALL your points, we'd request you to kindly understand our
perspective as well in the right spirit.
Please note that (as already communicated to you over the phone
personally), we were compelled to replicate this REFUGEE DVD from the
best possible source, as made available to us by the original producer
of the film. Unfortunately, the producers had decided to append the film
and reduce its length after its release and this was the source made
available to us for replication of this particular title. With reference
to the other version of this film you've mentioned about, this could be
a pirated version, since we have not released any other version of this
DVD, except the one which was delivered to you through your online order
placed with
http://www.yashrajfilms.com
We at Yash Raj Films aim to give to our valued customers, films of the
by-gone era in the best possible quality which can be treasured forever.
But however sometimes the movie itself has to take precedence over the
quality and our aim at such times is to ensure that the movie comes out
to the best possible standards in the given circumstances. We hope
you'll appreciate this and also understand that we've done our best to
ensure that we come out with the best possible product, which can be
treasured by the cinema lovers for a long time to come. We regret that
you've not enjoyed this purchase of our product; however we look forward
to your continued patronage.
However, if you would like to return this title, as per our Returns
Policy, you will have to send the original DVD back to our office and we
will arrange a refund by passing a credit request on your card.
Thanks again for shopping online with
http://www.yashrajfilms.com and Yash Raj
Films looks forward to a long and enduring relationship with you.
With Warm Regards,
Yash Raj Films Helpdesk
mailto:helpdesk@yashrajfilms.com
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To:
mailto:helpdesk@yashrajfilms.com;
Subject: RE: update: Refugee DVD is Missing Scenes
Subject: YASH RAJ responsible for piracy
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Dear YashRajFilms,
Thanks, I'll wait for your reply.
I regularly buy DVDs from around the world - Japan, Korea, U.K., U.S., Australia, and Hong Kong, and am a firm believer in "original" and "genuine" prints. I hate piracy and do my bit to educate people about piracy.
However, if original prints do not contain "complete versions" of the movies, then your customers will have no option but to buy pirated prints that are complete. So, academically, I hold Yash Raj DVDs responsible for contributing to piracy of REFUGEE. (People on web forums have said that they went for pirated versions because the full version was not offered by Yash Raj.)
You really must discuss this with both Mr. J.P. Dutta, your U.S. DVD author, and the management at Yash Raj.
Thank you,
Deepinder
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-----Original Message-----
From: Yash Raj Films Helpdesk
Subject: RE: update: Refugee DVD is Missing Scenes
Dear Deepinder,
We are looking into this case, and shall get back to you once we get
more details on this front.
With Regards,
Yash Raj Films Helpdesk
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